Building
strategic
marketing
I help entrepreneurs build a manageable company growth strategy based on a marketing ecosystem.
My approach is based on the best modern tools and technologies available on the world market:
— Objectives and Key Results (OKR)
— Customer Journey Map (CJM)
— Strengths, Weaknesses, Opportunities, Threats (SWOT)
— Agile development
— Brand kay
— И прочие.
14 years in marketing management and strategy implementation in large companies
About
"We choose to dance with our customers, where we guess their needs, rather than sparring where we endlessly fight their objections"
Strategic marketing is the foundation on which to build a successful and constantly growing business
Strategic marketing
"Effective marketing is not a sprint, but a long-distance marathon."
01
Contextual advertising and social media are just one of the many tools for communicating with an audience that could become your customers.
02
The important approach is to use the right tools and prioritise what will lead us to our long term goals.
03
First and foremost, we need to visualise all the digital metrics of your business, to create a 'dashboard' of key indicators.

It is the realisation of every entrepreneur's dream - to see and analyse only the important things.
Develop realistic goals to set for yourself based on your company's values, resource availability and owners' vision.


Without a clear understanding of what the business is aiming for, we will not be able to assess the need and importance of projects
Measurability
Awareness
What do we have? What's going on? How are we doing?
Where do we aim? How do we get there? What is necessary?
My approach
Every marketing action, every new project or advertising campaign should lead us to our goals, all "like the competition" format tasks are not our approach.
We create and evaluate any action only in terms of achieving our own goals
Reasonableness
What are we doing? Who are we doing it for? What do we want to get?
All tasks should be systematised, which do not require unnecessary resources, are in line with our brand mission and values. Eliminate chaos and atomisation into insignificance.

To this end, we are creating a system that does not restrict creativity or hinder realisation.
Systemicity
Planning - evaluating - optimising
Collect all data with the maximum depth of immersion that we can digitise. This is necessary to see all changes in our activities and to control the planned result.
Creating dashboards
Benchmarking dashboard to assess performance against objectives, prompt response to risks and changes.
We take data from all sources: advertising offices, CRM systems, cash register equipment. We consolidate it in Databox software, where it is convenient to monitor all important indicators.
In a catering establishment, we create a discount at lunchtime, and our regular guests start paying less.

Conclusion: when planning the Lunch project, we aimed to increase the number of cheques, but we saw a drop in the average cheque.
Description
Instruments
How unnecessary!
A brand is not only a logo and corporate identity. A brand is a company's values and mission, including strengths and weaknesses, strategic vision of future development and principles on the way to achieving it.
Brand formation
Structuring the passport and key brand identifiers, mission and values, strengths/weaknesses and development potential.
Will form the key of your brand by defining audience, competitors, consumer motivations and brand promise. Do a SWOT analysis to visualise priorities and barriers.
Sales department asks for discounts and promos to close the plan, we fulfil the sales plan for the quarter and the next ones are in failure.

Conclusion: the audience has devalued the service and is not willing to pay much more. The brand values have not endured.
Description
Instruments
How unnecessary!
We build a goal tree with key numerical indicators. We fix what we are aiming for and define the path we will follow to reach our goals. It is important to visualise not only the numbers, but also the methods of implementing the planned projects
Goal setting
Formation of strategic goals, key performance indicators and implementation projects.
We apply a QA system that includes goal-setting based on sound objectives and numerical key results. Thanks to these, we can measure progress and adjust tactical actions.
We create a franchise, set a high lump sum. There are not enough deals, so we lower the price, hence growth increases. There is a lack of resources and finances to fulfil obligations. It is important to harmonise the goals set and actions taken, which is what the strategy helps us to do
Description
Instruments
How unnecessary!
We create a workspace for project development. We accumulate a knowledge base and a library of solutions that is indispensable when the market situation changes, staff changes or when creating new products, services and activities.
Project development
Creating a customer experience map, evaluating potential customers, communication channels, audiences, packaging products and services, finding new chains and funnels
The CJM - Customer journey Map is useful for visualising the impact of projects on specific KPIs with predictable risks and outcomes. It is also adaptable to the individual format of your business or product.
Marketing tries to harmonise project and budget, operates with terms and assumptions, but there is no form of justification. We give a task - more leads, marketing asks for more budget, the channel is exhausted, the offer is not interesting, and costs are growing.
Description
Instruments
How unnecessary!
We define projects according to two principles: projects that do not require additional resources and projects with high priority for achieving goals. This allows us to assess and plan the necessary labour resources, budgets, build a motivation system, and control the implementation of tasks set out in the roadmap with deadlines and personnel responsible for implementation.
Drawing up the roadmap
Planning activity, resources and budgets. Manage and control all assigned tasks in real time
Using Agile system, creating a Trello or Bitrix2 Kanban board to distribute tasks to those responsible, with the process and implementation status transparent to the manager.
We do not understand what tasks marketing is engaged in, how to assess their effectiveness and the need to perform certain tasks, distrust in justifying the use of working time and actions in which the result and motive are not clear. Clarity about deadlines and resources needed.
Description
Instruments
How unnecessary!
Now we have a manageable and transparent system that controls the entire marketing process in your company. There are all the tools to evaluate, control and realise your goals.
Adaptability
Collecting data and knowledge base, adjusting strategies, hypotheses, promotion channels and methods, regular synchronisation of all indicators.
Conduct benchmarking sessions, every month, quarter, year we set new goals. We use our dashboard to monitor results, a real-time roadmap of task progress, an overall strategic map to understand current tasks within the company's long-term goals. Everything is now under your control.
The number of outlets grows, managers lose efficiency, make mistakes and are not involved in important details. Diversify responsibilities, split managers into separate products or sources of leads
Description
Instruments
How unnecessary!
Setting up the system within your business with training for your staff and further consultancy support on the integration journey.
How can we work
Department Setup
We build the system inside the company, identify and select the necessary personnel, contractors, form tasks, support on the way to the moment of automation
Formation of the department
Form a department and set up a system with follow up management, reporting on results achievement and full involvement and accountability for results.
Department management
Completely take over all marketing activities with operational tasks outsourced, working to KPI's with full accountability and responsibility for results.
Marketing outsourcing
Personalised advice to managers on dealing with difficult challenges and complexities
Additional services
Advice
Analyses and recommendations on current business processes, metrics and mechanisms
Audit
Task-based needs assessment, portrait building, sourcing and follow-up
Employee selection
Performing a variety of operational tasks and projects, from creating websites and setting up targeting to running promotional campaigns and projects
Operational tasks
A flexible system with no unnecessary add-ons and processes that do not correspond to your specific tasks. Everything works for the result.
All processes are available to you at all times and are in plain language, including numbers
Results are visible immediately, processes are manageable and flexible, able to adapt to new challenges and changes.
Co-operation is more profitable than in-house marketing directors or agency services. Once integrated, you are able to manage it yourself at no cost.
Benefits
What you get as a result
Premium fitness club network
Trade mark: World Class (worldclass.kz)
b2c / franchise
Location:
Kazakhstan
Category:
Fitness
Increase in the number of new club cards
Reducing the cost per lead
LTV increase
+18%
-22%
Increasing lead conversion
+3%
+12%
World Class
Increase in repeat sales RPR
+7%
ООО ART-Consulting group
Trade mark: (lexus.ua / toyota.ua)
b2c
Location:
Ukraine / Kharkiv
Category:
Auto dealer
Increase market share in the premium segment
Project
Loyalty programme
+3%
Gallery Lexus
Project
Lexus ladies Club Marie Clair
Signature Lexus Club
Consulting
Publishing House "Babylon"
Trade mark: L'OFFICIEL, PINK , XXL
b2c / b2cb
Location:
Ukraine
Category:
Luxury Fashion Magazine
Increasing fulfilment of sales plans
increase in revenue per month
+15%
+9%
Generating additional advertising slots from sponsors at events
Project
L'OFFICIEL
kproleev@gmail.com
Kirill Proleev
Thank you for your attention
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