Everyday delivery. Connected end to end.

A water delivery business with dedicated customer and courier apps, recurring orders and a connected operations workspace.

Visit WODAO

My role: Founder & CEO
Focus: Business model · Customer & courier apps · Operations
Project: Operating business

01 / The context

The business
behind the build.

The challenge

A recurring physical service has to work beyond checkout: the order, payment, delivery route, customer conversation and next delivery all need to stay connected.

The approach

Build the business and its operating system together. Customer and courier apps connect to administration, subscriptions, order workflows and analytics. WODAO is an independent operating business in Poland.

A workflow in practice

One delivery. Every side connected.

A customer orders water. A courier knows the next stop. The operation keeps the order, payment and delivery record together.

Customer appCourier appOperations workspace

01
Order
Choose a plan or a one-off delivery, with an address and payment.
02
Dispatch
Organize orders into routes and give the courier the next stop.
03
Deliver
Record delivery, bottle returns or an issue that needs follow-up.
04
Continue
Keep the customer conversation and the next delivery in context.

What this makes possibleA delivery can be followed from the customer’s order through the courier’s work to its service record.

A useful foundation for local delivery, replenishment services, subscriptions and field teams.

Build on this pattern

02 / Inside the system

Designed around the work.

A customer app for every delivery

Choose water, manage a plan, order from its allowance and keep addresses, payments and support close at hand.

A dedicated courier app

A shift, a route and a clear next stop. Record delivery proof, collect empty bottles and handle a reschedule or an issue.

Commerce connected to service

Subscriptions and Stripe payments connect the purchase to orders, customer records and the next delivery cycle.

One operational picture

Administration brings orders, routes and service exceptions together. Customer and courier conversations stay connected to the delivery.

03 / Product in focus

Explore the interface.

Open a screen to take a closer look.

Actual product interfaces, shown with demonstration data or existing public marketing content.

The connected ecosystem

The tools you know. A more connected business.

Bring familiar software into the way you run your business. Connections are set up around your workflows.

Stripe

Payments & refunds

Available data depends on your account and enabled services.

Discuss your software

Product names and logos belong to their respective owners.

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Everyday delivery. Connected end to end.