The challenge
Individual brands need their own guest experience and a shared operations and reporting environment for the group.
Hospitality · restaurant group
Restaurant brands connected to operations and analytics.
Delivery map
- 01Brand websites
- 02ERP / CRM
- 03Sales and marketing
- 04Dashboard and mobile
Brand websites in one ecosystem
What was built
Websites for MurMur, LouLou, CouCou, Farfatella and the group; an ERP/CRM workspace with dashboards, operational modules and sales and marketing integrations. Mobile manager access developed within the REST/Planerix ecosystem.
The deliverable
A shared codebase for brand websites and management, with project data boundaries and traceable source-to-report flows. Individual channel availability depends on configuration and provider permissions.
Related solutions
Websites and web applications
Websites, landing pages and portals connected to CRM, payments and analytics. From the first visit to a handled enquiry.
Explore the scopeMobile applications
Apps for customers, staff and managers. The interface, backend and integrations are designed around a specific user job.
Explore the scopeCustom CRM and ERP
Connect customers, tasks, operations and data in one workspace. Start with processes and responsibilities, then define the features.
Explore the scopeAnalytics and Business Intelligence
Connect sales, customers, marketing spend and locations. Move from a changing metric to the records that explain it.
Explore the scopeWhere to start
Where to start
Restaurant operations audit
Restaurants, hospitality groups and teams managing several locations.
from 990 PLN net
Explore the scopeStarting prices for a limited scope. The final quote depends on processes, integrations and data. Scope, timing and third-party costs are agreed before work begins.
Discuss my project
Tell me about your business
How does the process work today, which tools do you use and what needs to change? This gives us a basis for the first step.
- DiscoveryA map of current processes, problems and data sources.
- StrategyThe target operating model and change priorities.
- ArchitectureRoles, modules, integrations and acceptance criteria.