Website and customer journey audit
You have a website. Does it actually work for your business?
Businesses with an outdated website, unclear offer or no CRM connection.
Website and customer journey audit
What you receive
- UX/UI, mobile experience and speed
- Forms, calls to action and conversion journeys
- Measurement and CRM integration options
Starting prices for a limited scope. The final quote depends on processes, integrations and data. Scope, timing and third-party costs are agreed before work begins.
After the audit
Case studies
Discuss my project
Tell me about your business
How does the process work today, which tools do you use and what needs to change? This gives us a basis for the first step.
- DiscoveryA map of current processes, problems and data sources.
- StrategyThe target operating model and change priorities.
- ArchitectureRoles, modules, integrations and acceptance criteria.
Before we start
Does the audit commit me to an implementation?
No. You receive the agreed findings and recommendations. Implementation is a separate scope you can evaluate before deciding.
Do we need to replace all existing systems?
Not necessarily. We first review APIs, exports, data quality and constraints, retaining tools that already work well.
How are timing, hosting and support agreed?
After defining the scope, we agree stages, dependencies and acceptance criteria. Hosting, code rights, licences and support are set out in the proposal and contract.